A client area on your own domain
A client area is the private part of your site where a client finds their files and what you need from them. clientsonly.page gives each client one, on your own subdomain and in your colours.
Updated 8 November 2026
Putting a portal on your address
-
Pick a subdomain
Something like portal.yourfirm.com or clients.yourfirm.com. A bare domain such as yourfirm.com isn't supported.
-
Add it to the portal
Enter it in the portal's branding settings, which then show the DNS records to add.
-
Add the DNS records
Add them where your domain's DNS is managed. The status in the branding settings changes once the records and certificate check out.
-
Invite clients as usual
From then on, invite links and every page of that portal use your address.
What your client sees
-
Your address
The portal opens on your subdomain, not on a Raq.com address.
-
Your logo and colours
Your logo and main colour across the top, and your accent colour on the request icons.
-
No Raq.com footer
Portals on your own address drop the "Powered by Raq.com" line.
-
The same sign-in
Each person still opens the portal from their own emailed link, with no password.
Branding without your own domain
You don't need a subdomain to brand a portal. It can take the logo and colours from your Brand Guidelines in Raq.com, or you can set a logo, main colour and accent colour for one portal. A portal on a Raq.com address shows a small "Powered by Raq.com" line at the bottom.
Questions
Can each portal have its own address?
Yes. The address is set per portal, and each subdomain can be used by one portal.
Do I need to change my website?
No. You only add DNS records for the subdomain. Link to the portal from your site if you want a client area button.
Does a custom address cost extra?
No. Branding and your own subdomain are included at no extra charge.
What happens if I remove the address later?
The portal goes back to its Raq.com address and links on your subdomain stop working. Use Resend invite and each person gets a link on the Raq.com address.
More client portal guides
- For agencies Drafts for sign-off, final files and the assets you need from the client, in one portal each.
- Sharing files with clients Files in a private portal, with a record of each download and a way for clients to send files back.
- Client approvals Approval requests with due dates and a reminder, and a record of who answered.
Set up a portal for your next client
Sign-up goes through Raq.com. It opens ready for your first portal.